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Udai Chilamkurthi

Lead Architect - Retail

& Logstics

Sainsbury's

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Speakers:

Rachna Sundaram-Sennett, Managing Director, Accenture, Head of Salesforce Business Group UK, Ireland, Africa 

Rachna has been passionate about new technologies since Y2K, when the term Digital had not yet been coined, and was instead referred to then as “new media.” Starting her career as a “New Media journalist” at Forbes.com in New York where she was first introduced to the world of digital analytics to measure the performance of her own news stories, she later joined Accenture in the Amsterdam office 15 years ago (by way of Edmonton, Chicago, New York and Paris), transferring to the London office in 2014. During her Accenture career, she has been shaping and delivering large, complex, global digital programmes. 

Her passion lies in scaling businesses and practices - the Adobe Business Group in the UK, then Europe, and more recently the Salesforce Business Group, UKIA. Scaling AI for enterprise businesses combines her passion of new tech and scaling businesses.

Sebastian Merritt, UKIA AI Lead, Accenture Salesforce Business Group 

Seb Merritt has been working with Salesforce for over 11 years, specialising in Financial Services and technical architecture. Since OpenAI launched ChatGPT back 2002, he has been pushing the boundaries of what AI can do and Agentic AI since the beginning of 2004. Now Seb is the UKI & Africa Salesforce Agentic AI lead and also a member of Salesforce Agentforce Advisory Board. 

Session: Tuesday 10th June,12:00-13:00

Location: Henley Room 1

Session Description:

What if Agentic AI is not just about completing actions or activities? What if it could see and hear you, and understand where you are located? Imagine the business value that could be unlocked.

This is what Accenture’s Sebastian Merritt and Rachna Sundaram-Sennett have been exploring. Join them through this interactive Learning Lab.

They will explore orchestration of AI to AI with you -- in this case illustrated through Salesforce’s Agentforce with Google’s Gemini.

 This session goes beyond concept, offering a live demonstration of how intelligent agents can autonomously orchestrate multimodal capabilities to achieve measurable business outcomes, and improve customers’ lives.

Bridge the gap between analogue and digital, discovery and resolution.

Orchestrating Agentic AI with Salesforce for Real-World Impact