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In an increasingly competitive environment, telecom operators have to work even harder to grow - and even protect - their profits. Operators are now focused on digital transformation to drive commercial performance and with the emergence of potentially disruptive digital technologies, architectures, processes & internal reorganisations, operators are left with no choice but to adapt.
Download the whitepaper to learn:
- The benefits of digital transformation for operators
- How can they improve operational efficiency
- How can they generate new revenues
- How an improved customer experience can lead to greater results
Author: Mark Newman
Senior Trainer and Strategist, former Chief Research Officer at Ovum